Contact Proven Solutions

Contact Proven Solutions


Email: pcsupport@proven-solutions.com
Phone: 416-227-2290
Web: www.proven-solutions.com
Location: Toronto, Ontario, Canada
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The Expertise to Trouble Shoot any Problem Big or Small

I would definitely recommend Proven Solutions to any Property Manager in the condominium industry.

Allan does great work, is very dedicated and will not leave any problem unsolved.
He has the expertise to trouble shoot any problem big or small.
I will definitely be recommending Proven Solutions to my colleagues in the future.
Thank you Allan for the great work.

John Koutras, Property Manager (Toronto)

Removed a Virus That a 'Big Box' Store Could Not Fix

After a terrible experience with a 'Big Box' IT department which promised virus elimination but only left me with more problems than I had to begin with, Allan at Proven Solutions worked tenaciously until all problems were solved. I will recommend this company to everyone I know.

Kathy W, Toronto

I was impressed by His Knowledge and His Desire to Work Around my Schedule

I'm very grateful that I stumbled upon Proven Solutions.
I had a bad virus (System Tools) take over my computer and had spent hours on the phone with various support people from spyware companies and purchased virus removal tools that did not work.
I realized the problem was beyond me but initially hesitated to involve a professional as I pictured having to leave my notebook somewhere for days to a week and wanted the problem resolved quickly.
I called Proven Solutions where I spoke with Allan and was immediately impressed by his knowledge and his desire to work around my schedule.
I had my computer back about 24 hours later (he dropped it off at my home on a Saturday)...virus free and functioning better than ever!
Would not hesitate to recommend him to anyone.

Thanks again!
Rania R.
Toronto

How to Determine if a Security Alert is Really From Microsoft

This post is the first in a series regarding Microsoft Security Alerts and Updates.

We frequently receive questions as to whether an Email from Microsoft regarding a security update is real or a fake.

We encourage everyone to be careful with every Email because it may contain or link to a virus or other malware.

This includes Emails that are supposedly from Microsoft.

One of the current scams involves receiving an Email with an attachment regarding a Microsoft Security Alert.

According to the contents of the Email, the security update is contained in the attachment.

When you run the attachment, a worm is installed on your computer that will spread by sending itself as another attachment to everyone in your address book.

The purpose of this worm is to form a botnet of many computers which may be used to send massive amounts of spam, attack Web sites, etc.

Here are some simple tips that will help you determine if the Microsoft Security Alert is an obvious fake:

• Microsoft will never include an attachment with a security alert.

• The grammar is incorrect.

• There are spelling mistakes.

Additional information about how to determine if a Microsoft security related Email is genuine can be found here.

If you do receive a fake Microsoft Security Alert, delete the Email right away and permanently (also delete it from your ‘trash’ or ‘deleted’ folder).

If you have installed the attachment, contact us immediately so that we can remove the virus / worm.

Not sure if you have installed the attachment? Contact us and we will help you determine if you are infected and remove the infection if necessary.

System Tools Virus

The system tools virus is really "scareware".
It tries to convince you to download and pay for software that has no benefit and that may actually infect your computer.

Some of the symptoms of the System Tools Virus include:

• Your screen displays something similar to the image below.
• You can not start some programs such as your browser.
• Your computer is running slower than usual.

Click here to contact Proven Solutions who will remove the System Tools Virus from your computer remotely. If you live or work in Toronto Ontario or the GTA we can also remove the System Tools Virus at your home or place of business. Or, you can bring your computer to our shop near Dufferin and Finch in Toronto Ontario.